Artificial Intelligence with results, control and accountability.
We help your company move beyond experimentation and put AI into production — with automated processes, risks under control and compliance with the LGPD and the main governance frameworks.
AI on top of disorganized IT only speeds up the problem. More than 25 years in critical environments handling strategy, security, operations and identity.
ITSM and ITOM
Service desk and IT operations based on ITIL 4, from support to change management.
A clear method, with visibility and predictability at every stage.
No never-ending projects. We work in short cycles, with concrete deliverables and governance from day one.
01
Assessment
We understand the business, processes, data and risks. We identify the opportunities with the highest return and lowest complexity.
1 to 2 weeks
02
Strategy
We define the roadmap, architecture, governance controls and success metrics for each initiative.
2 to 3 weeks
03
Implementation
We build and integrate the solutions in sprints, validating with real users and measuring impact from the first delivery.
2-week sprints
04
Evolution
We monitor, adjust and scale. We transfer knowledge to your team and keep governance alive.
ongoing
AI Governance
Innovate fast without losing control.
Adopting AI brings real risks: data leaks, biased decisions, vendor lock-in and regulatory exposure. Governance is not a brake — it is what lets you speed up safely.
Does your company know which AI tools its teams are using?Inventory of models, tools and the data that flows through each one.
Are there clear rules for using personal data in AI?Legal basis, minimization and anonymization in line with the LGPD.
Who is accountable for a wrong automated decision?Roles, responsibilities, human oversight and audit trails.
Are models monitored after they go into production?Quality, cost, drift and incidents tracked continuously.
AI Governance Program
A structured package to implement governance in weeks, not years — adapted to the size and industry of your organization.
LGPDPrivacy and personal data protection
ISO/IEC 42001AI management system
NIST AI RMFAI risk management
EU AI ActRisk classification and obligations
Brazil's AI billPL 2338 — Brazilian regulatory landscape
ITIL 4 · COBITIntegration with existing IT governance
Built for small and mid-sized companies (50 to 500 employees) that want results with AI without building an in-house team. We also serve larger organizations and the public sector in governance projects — in person in São Paulo or remotely across Brazil.
NexaOps grew out of more than 25 years of helping companies bring order to complex IT environments and turn them into secure, efficient operations.
Today, we bring that same discipline to Artificial Intelligence: we combine experience in technical leadership, cybersecurity and critical environment management with command of the new generative AI, agent and automation tools.
We work side by side with your team, in trusted partnerships, always focused on business impact — and never on technology for its own sake.
Focus on results
Every initiative starts with an associated business metric.
Security by default
Privacy, access control and compliance from the design stage.
Alongside your team
We transfer knowledge so that autonomy stays with you.
Transparency
Visibility and predictability at every stage of the project.
Frequently asked questions
Get your questions answered.
Where do we start if our company doesn't use AI yet?
With the assessment. In one to two weeks we map processes, data and risks and deliver a prioritized list of use cases with effort and return estimates. From there, you can decide clearly where to invest.
Is the initial assessment really free?
Yes. The first assessment conversation has no cost and no commitment. We understand your situation, point out possible paths and only then present a proposal, if it makes sense for both sides.
Which AI technologies do you work with?
We are vendor-independent. We work with the main language models on the market (cloud or self-hosted), automation platforms such as n8n, API integrations and the Model Context Protocol (MCP), as well as traditional ML tools. The choice is always driven by your case, your data and your governance requirements.
How does governance fit into an AI project?
From the start. We define usage policies, risk classification, personal data handling (LGPD), human oversight and monitoring as part of the solution design — not as a later step. For organizations that need a complete program, we offer a structure aligned with ISO/IEC 42001 and the NIST AI RMF.
What size companies do you serve, and in which regions?
Our focus is small and mid-sized companies with 50 to 500 employees that want to adopt AI safely without building an in-house team. We also serve larger organizations and the public sector in governance projects. We are based in São Paulo and provide remote service across Brazil, with on-site visits when the project requires them.
Do you also handle IT security and infrastructure?
Yes. Our background is in cybersecurity, ITSM/ITOM, observability and cloud. That foundation is what makes it possible to put AI into critical environments securely — and we continue to support clients in these areas when needed.
Contact
Let's talk about your company's next step with AI.
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